information security

information security

At ATIB, we understand the importance of protecting your personal and financial information. That's why we have implemented advanced security measures to keep your accounts safe from digital threats. However, it's also crucial for you to take the necessary precautions to protect yourself from fraud and identity theft.

Here are some tips to help you safeguard your information:

Strong Password Is Your Shield
Use a combination of uppercase and lowercase letters, numbers, and special characters to create a strong password. And avoid using common words, phrases, or personal information such as your birthdate or hometown name. Change your password regularly, and never reuse the same password across multiple accounts.
Never Share Your Login Credentials or Personal Information with Anyone
Always protect your login credentials and personal information. Never share your password, PIN, or security questions/answers with anyone, including family members, bank employees, or police. Be cautious of phishing scams, where fraudsters use deceptive emails, phone calls, or text messages to trick you into revealing personal information.
ATMs are a Convenient Way to Access Your Money, But They Can Also Be a Target for Criminals.
Before using an ATM, take a moment to look around and make sure that no one is lurking nearby. When entering your PIN, shield the keypad with your hand or body to prevent anyone from seeing your code. And never share your PIN with anyone, including bank employees. And most importantly, after completing your transaction, remember to take your card.
Be Cautious of Suspicious Emails or Phone Calls Asking for Personal Information
Fraudsters often use email or phone calls to collect personal information. These emails or phone calls may appear to be from a trusted source such as your bank, but they are from fraudsters. Be wary of unsolicited emails or phone calls asking for personal information. Contact ATIB Call Center immediately if you receive a suspicious email or phone call.
Only Use Secure Websites and Avoid Public Wi-Fi When Accessing Your Bank Account
When accessing your bank account online, ensure you use a secure website. Look for the 'https' in the URL and the padlock icon in the browser address bar. Avoid using public Wi-Fi when accessing your bank account, as these networks are often unsecure and can easily be hacked.
Keep Your Computer and Mobile Devices Updated with the Latest Antivirus and Security Software
Protect your computer and mobile devices from online threats by keeping your antivirus and security software up to date. Regularly scan your devices for malware or viruses and remove suspicious files or programs. And avoid downloading software or apps from untrusted sources.

Remember, ATIB will never ask for your personal information via email or phone. If you suspect any fraudulent activity on your account, contact us immediately. Protecting your financial information is a team effort. Together, we can keep your accounts safe and secure.