A debit card is a payment card that allows you to access and spend funds directly from your current account. It is a convenient and secure alternative to carrying cash, whether the transaction is related to an online or in-store purchase or ATM cash withdrawal.

ATIB card is a domestic prepaid card that you can use after reloading a specific amount in it through the ATIB Online platform or ATIB Pay app, which helps you to budget your spending, while the Direct card works without the need of loading any amount, as it accesses your current account funds directly which makes it great secure alternative for carrying cash.

To obtain a Direct Card, you must have a current local currency account with ATIB

If you have a current account with ATIB, you can request your Direct card easily through ATIB Online or via SMS by texting 19000 with "Direct" or "دايركت" and following the received steps. (Note: ATIB may ask you to provide a copy of your national number/passport to update your account information if they need to be updated).

You can use ATIB's Direct Card to over +10K accepted POSs across Libya with the sign of Tadawul Network and dozens of ATMs in all major Libyan cities.

Yes, the Direct Card has high-security standards thanks to the embedded smart chip and encryption technology for all the card's financial transactions and the 3d security policy for online purchases.

When you receive your Direct Debit card, you will receive an SMS containing your 4-digit PIN. Make sure to keep your PIN in a secure place and do not share it with anyone to ensure the safety of your funds.

You can change your Direct Card PIN through ATIB's nearest ATM, and in case you forgot your PIN, you can ask ATIB to resend your card PIN through ATIB Online platform or contact the Call Center.

No one but you knows your card's PIN code, and you must not disclose it to anyone, whether it is a family member, ATIB employee, or even the police.

Yes, you can view all the financial transactions conducted with the Direct Card when requesting a bank statement of your current account in Libyan dinars, whether through the branch or ATIB Online platform. You will also receive an SMS notification to your mobile phone when any deductions are made from your account with the card.

To ensure the safety of your money and to have greater control over your expenses, obtaining only one Direct Card for your account is possible. You can have multiple prepaid cards (ATIB cards) if you need additional cards.

The Direct Debit Card will be valid until the last day of the month mentioned in the expiry date prominent on the front of the card.

No, the Direct Card is a domestic debit card in Libyan dinars and cannot be used outside Libya.